What's new in webSAM 1.8 Release Date: 17/10/2022


TABLE OF CONTENTS


Hero Features


Barcode Functionality


Barcodes can be used in several areas of webSAM, which can improve the efficiency of selecting parts and using timeclocking...


<<read the KB article here>>


Head / Sub Accounts

 

You can now set up Header accounts and set up sub-accounts for both Customers and Suppliers, enabling invoices to the sub-account to be charged to the header account. This is particularly useful for the likes of Capricorn and Farmlands.



 <<read the KB article here>>


Payment Report

We have added a Payment Report which should be especially useful for reconciling payments between Xero and webSAM.



<<read more in the Xero Payment Reconciliation KB here>>


Follow-Up Improvements


Printable reminder letters and the ability to generate follow-ups based on readings (rather than date based) have been added.

We've updated the Create Follow-Ups / Reminders KB to cover these new options.



Enhancements

  

ModuleIssue KeyDetail
Customer/Supplier
WEB-412
Added sort order to the customer and supplier additional contacts. For Xero-enabled systems only sorts 1 to 5 will upload. This is due to a Xero limitation, not SAM.
Customer/Supplier
WEB-470
Changed the Debtors balance icon to make it clear the button opens a details screen.
Customer/Supplier
WEB-760
Exceeded Credit Limit warning will no longer display for Cash customers.
Diary
WEB-438Technicians can now optionally have a sort order applied, which will change their display order in the Diary Day schedulers and technician availability screen
Diary
WEB-703
Technicians flagged as inactive were still displayed in the Diary day scheduler if they had WIP jobs still allocated to them. The inactive technician will not display now and the jobs allocated to them will display in the unallocated column.
Diary
WEB-704
When viewing jobs in the diary, the date will be retained after closing the job. Previously, the dairy was opening on the viewed job start date.
Diary
WEB-728
The Diary will now be more clear displaying the technician when there are multiple technicians allocated to a job that spans multiple days.
Diary
WEB-732
Made some tweaks to the amount of data checking we do before loading the diary screens. This has improved the speed dramatically.
Estimates
WEB-398
Added the customer's name to the authorised estimate notifications.
Invoice
WEB-133
A new Payment report has been created for Xero-enabled systems. The report can be used to view payments made in SAM and posted to Xero, as well as SAM invoices paid directly in Xero.
Invoice
WEB-625
When splitting an invoice you now have the option to include the invoice text on all splits (Invoice 1,2,3)
Items/vehicles
WEB-483
When loading a new vehicle and entering the Rego we are now validating the Rego to display if it already exists in the system. Previously, this was done when saving the new record.
Jobs
WEB-419
Technicians allocated to a job as a 2nd Technician will now in included in the Work in Progress filter for Own Job. Previously, this filter only included the main (1st) technician.
Jobs
WEB-643
The WIP listing can now be filtered by a selected technician.
Jobs
WEB-742
A user can now select the default layout/format of the vehicle description, for example, the Year, Make, Model and Variant is one default selection. This is for users that require more information in the vehicle description, like variants.

OrdersWEB-270You can flag a supplier or customer as a 'Header' Account type and 'Charge To' accounts and Membership numbers can be loaded.

This functionality allows groups such as Capricorn to be set up and have the job made out to the customer or owner of the vehicle and the invoice charged to the 'Head' account.

See more in the KB article here: [webSAM] Account Header and Charge-To Accounts (e.g. Farmlands & Capricorn)
ReportsWEB-271When searching in reports and no results are found, SAM will now display the message "There are no records matching your search criteria."
Reports
WEB-479
A new output type of Letter has been added to the Reminder report. The letter format downloads a list of reminders, one page per reminder. These can be printed and sent through the mail. For customers that don't want email or SMS reminders.
Reports
WEB-705
Added the option to override the warning when deleting a vehicle follow-up that is still linked to vehicles. This needs to be used with caution as it can not be undone.
Setup
WEB-754
Added a 'reading tolerance' field to the reminders list which will allow you to run reminders based on Hours/Mileage readings rather than being date based. For more detail see: [webSAM] Creating Follow-ups (Reminders)
StockWEB-284Added barcode searching to the following screens:

# Post materials to Job/Estimate/Kit
# Order parts in Purchase Orders
# Stock search anywhere
# Stocktake search anywhere

The barcode scanner must be set up to scan the barcode and perform a TAB command as a post-operation. Please view your barcode scanners manufacturer's website for how to set up your scanner to function this way.
See: [webSAM] Barcoding FAQ
StockWEB-452Added a new filter 'By Analysis Group' to the Stock Sales & Margins report as well as the Stock Listing screen
SystemWEB-481Added an option to modify the following keycodes; Technician, Library Text, Job Description and Job Status.
Xero
WEB-228
To meet Xero API Restrictions, Zero value invoices will not attempt to post to Xero. They will be flagged as ignored posting in the history screen.
XeroWEB-717An additional check will take place for Xero-enabled systems. When creating Customers and suppliers, if the name has already been used and will create a duplicate SAM will create the Xero contact name with a unique code. This is to work around a Xero restriction on duplicate contact names.



Bug Fixes

  

ModuleIssue KeyDetail
Customer/Supplier
WEB-719
Fixed an issue where the additional contacts were not being emailed invoices.
JobsWEB-688In some cases, the wrong vehicle description would display in a Job. This depended on the prior screens opened and was just a display issue. This has now been fixed.
LabourWEB-706Fixed a refresh issue after creating a new labour category and it not displaying against the technicians.
Parts
WEB-735
Selecting a Part Analysis group wasn't possible if the list was too long. The system displayed ### Too many elements ###, this has now been fixed.
ReportsWEB-716Under certain circumstances when changing the Stock Sales and Margins report sort by would result in an error. This has now been fixed.
ReportsWEB-772Fixed the labour hours summary report not exporting to PDF.