These instructions assume you are familiar with the Technician Web App, if not - read this first:
[webSAM] Go Mobile with the Technician Web App!
⚠️ Go to https://my.sam.co.nz/mobile to open the mobile web app!
Mobile Images features mentioned in this article rely on the Mobile Images addon being activated in your system, read more here: [webSAM] Setting Up Photos / Mobile Images & Upgrading Storage
TABLE OF CONTENTS
NB: We do not provide a backup service for images uploaded to webSAM & images added to webSAM are compressed and resized automatically. If you want to retain quality backups of your images, we recommend taking photos on your device first and using the Folder icon to add them to webSAM. This allows the images to remain on your device, which can be included in your device's backup processes.
Open a Job
On the Home Screen you are able to search for jobs (1) and a list of today's jobs that have been allocated to you will be shown (2). |  |
Add the Image
| We can add Images anywhere we see the camera icon (in a Job Section) or an edit button for an existing recommendation Click on THIS LINK for more on recommendations |  |
| A list of Images already added (1) will be shown along with the button "Add Images" (2) - use this button... |  |
Your mobile device will now open a list of recent Images which you can select.
If supported you may be able to select your Camera app where you can add a picture directly to the Section/Recommendation - see above notes Regarding Backups
NB: The process of selecting images varies on most devices, so we can't specifically show screenshots for all devices... but we have tested on most devices and confirmed that it's always a fairly intuitive process. You may need to enable access to the Camera for the Chrome app, click here for Google's instructions.
Save and Exit
Select an image, then Save and Exit